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Privacy and Workshop Policies

Privacy Policy

If you sign up for our mailing list or attend our workshops, your email address and any personal information are kept confidential. We will not share your information with anyone, unless required by law.

We will use your email address to keep you informed on news, information, and tips regarding our services and will never share your information with anyone else. Data-Maven Analysis occasionally surveys its customers to ask them about products or services they might like us to provide or about their satisfaction with products and services we’ve already provided to them. This information is used to improve those offerings and to better meet your needs and expectations. In some cases, the information you provide in such surveys, if you choose to take them, may be linked with the customer information we hold that refers to you.

We take reasonable industry-standard measures to ensure that information you provide to us is protected from corruption and from unlawful access, including training employees to follow this Privacy Policy and taking appropriate disciplinary measures if employees fail to follow this Privacy Policy. In addition, we use Secure Socket Layer (SSL) technology when requesting information from you.

If you wish to have your email address removed from our list, click "unsubscribe" at the bottom of any email you receive, or send your request to unsubscribe to Please allow 48 hours for your request to take effect.

Workshop Cancellations & Change Policy

How do I cancel out of a Data-Maven training course?

We rely on your attendance to make important arrangements for the workshop. If a participant needs to withdraw from a workshop, he/she must inform us no later than sixteen (16) business days prior to the first day of the scheduled workshop. We will then refund your registration fee minus a $100 administrative fee.  Registrants who cancel between 6 - 15 business days prior to the first day of the course are subject to a charge of 50% of the standard course fee. Registrants who cancel five (5) business days, or less, prior to the first day of the course date are subject to a service charge of 100% of the standard course fee. Refunds cannot be made for participant no-shows.  Workshop registration is transferable to another individual should you choose to withdraw your registration.

Please refer all cancellation requests to Shirley Petkau, at or (888) 996-2836.


What is the Data-Maven course cancellation policy?

While every attempt is made to provide classes as scheduled, occasionally it becomes necessary to cancel a scheduled class. We reserve the right to substitute faculty or to cancel or reschedule sessions due to low enrollment or other unforeseen circumstances.  Data-Maven Analysis reserves the right to cancel a course up to 5 business days prior to the first day of the course. All dates and locations are subject to change. Data-Maven Analysis is NOT liable for any customer expenses incurred due to cancelled courses. No refunds can be made for lodging, airfare or any other expenses related to attending the workshop. If Data-Maven Analysis needs to cancel a workshop, participants will be notified at least 5 days prior to the first day of the scheduled workshop and Data-Maven Analysis will issue FULL refunds within 30 days following the expected first day of the workshop.

NOTE: Curriculum is subject to change depending on instructor, participant interests, and time constraints.


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